Shipping
If you’re thinking, “Yikes, but confections are so sensitive to ship,” then you are correct! That’s why we do everything we can to make sure your order is received just as it left our studio.
Important Shipping Note (Updated April 27, 2020)
The current situation with COVID-19 has pushed all shipping service providers to their limits. We typically ship packages Monday through Thursday, using standard ground shipping services. Your orders will be fulfilled within 24 to 48 hours. Please specify in our notes section at checkout if you have specific delivery requirements.
If you have questions about your package delivery date, please call Loren at 215-996-0606, or email us at tom@sciasciaconfections.com
We calculate shipping charges per each package.
We cannot ship to PO Boxes! Please use a physical address to ensure proper delivery of your package.
I’d like my order to arrive on a specific day. Can I arrange that?
Please specify your requested specifics in the notes section on the ordering page. We will be happy to work with you.
Warm Weather Shipping
Chocolate does not like to be warm! So as the temperatures rise, from April to October, or for any destination with temperatures over 70°F, we will pack your chocolate in an insulated box with a cold pack.
Do you ship to PO Boxes?
Sorry, we are unable to ship to PO Boxes. Please be careful that you specify a physical street in your shipping address to avoid delays and damaged chocolates.
Do you ship to Canada or overseas?
Currently we do not ship our chocolates to Canada or overseas.
Shipping Tips
• Please carefully check your shipping addresses! We are not responsible for delays or returns due to incorrect or undeliverable addresses. And remember, we cannot deliver to PO boxes.
• Is it a gift? We will be happy to include a gift note in your box, please remember to add a note on the checkout page.
• Where possible, it’s a good idea to ship to a business to avoid the “no one is home, and chocolate sits at the front door” problem.
• If you are using a promotion code, please remember that shipping will be applied to your order total prior to the discount.
• Oops! Call us if you think you’ve made an error in your order at 215-996-0606 or email tom@sciasciaconfections.com, we will try to catch it before it is shipped!